STR Guests

Templates pre arrival

Pre-arrival confirmation.

Confirm reservation 5–7 days before arrival; set expectations for check-in flow.

Last verified

Example input

5-night stay, family of 4, arriving Friday at 4pm

Example output

Hi {{guestFirstName}} — {{hostName}} here. We're looking forward to hosting you and your family at {{propertyName}} from {{checkIn}} to {{checkOut}}. A few notes ahead of arrival: we offer self check-in starting at 4pm with a code I'll send the morning of your arrival. There's parking for two cars in the gravel drive, and the property is fully stocked with linens, towels, and basic toiletries. If you have any questions before you head out, message me here — I usually respond within an hour during the day. Looking forward to having you!

Mustache placeholders ({{guestFirstName}}, {{propertyName}}) mark the values you'll swap in for the actual stay.

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