Why are there {{guestFirstName}} placeholders in the output?

They're Mustache-style placeholders the host swaps when pasting into Airbnb / VRBO. Same convention as our 26 starter templates at /templates — lets you reuse the message across multiple bookings without re-editing.

Does it match the four-moment cadence (booking, pre-arrival, mid-stay, post-checkout)?

Yes — those are the stage toggles. The pre-arrival stage assumes a 2–3 day lead time; mid-stay assumes day 2 of the booking. Tweak the context field if your cadence differs.

Can I use this for scenario messages like late checkout requests or refund replies?

For the four core moments, this generator is faster. For scenario edge cases (late checkout, noise complaint, broken item, refund request), use the scenario library at /templates — those are hand-curated.

AI generator · gpt-4o-mini

Guest Message Templates.

Booking, pre-arrival, mid-stay, and post-checkout templates. Under 120 words, with placeholder names you can swap per booking.

Why the four-moment cadence works

Booking confirmation, pre-arrival, mid-stay, post-checkout — four moments where a single short message dramatically lifts review scores without crossing into "over-communicating." See the cadence essay for the timing rationale.

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