After-departure thank you.

Sent within 1 hour of guest checking out — soft close.

Last verified 2026-05-06

Example input

Standard checkout, no issues

Example output

Thanks for staying at {{propertyName}}, {{guestFirstName}}. Hope the trip was everything you wanted. If anything stood out — good or bad — I'd love to hear about it; that's how the place keeps getting better. Safe travels!

Mustache placeholders ({{guestFirstName}}, {{propertyName}}) mark the values you'll swap in for the actual stay.

Check-out reminder + instructions

Sent the night before checkout to set expectations on departure tasks.
Late checkout request response

Guest asks to check out 1–3 hours past the standard time.

Example input

Example output

More check out templates