Cancellation: guest-initiated, within flexible window.

Cancellation 14 days before arrival, flexible policy applies

Got it — completely understand things come up. The platform should process your full refund within the next {{refundDays}} days. Whenever the plans firm up, the property is here and I'd be happy to host another time. No hard feelings; safe travels with whatever's pulling you another direction.

Mustache placeholders ({{guestFirstName}}, {{propertyName}}) mark the values you'll swap in for the actual stay.

More cancellation templates

• Cancellation: host-initiated, emergency

  Host has to cancel due to emergency (plumbing failure, family situation).

• Cancellation: guest-initiated, outside flexible window

  Guest cancels after the flexible window. Acknowledge the platform's policy without being cold.